BOOKING TERMS & CONDITIONS
When you submit
the Booking Form to join a placement, it should be
accompanied by payment of a deposit of £190. If you apply for a
placement via the on-line
booking form from our
website, you can pay securely via PayPal using a credit/debit card. If you'd
rather pay by cheque or bank transfer please organise this ASAP after
submission of the form to enable us to start making arrangements for your
If you're booking a Program that has a
discount applied (e.g. multiple project discount, reduced deposit), please
see these discount terms & conditions
Once we have received and processed your Application
Form, and provided we can meet all your expressed requirements, such as
the town or country you would like to go to, we will confirm your
placement and send you the following:
- Our welcome letter, including
dates for your approval
- Visa Information: All relevant forms with covering letters, plus full
instructions on how to apply for your Visa, together with any
necessary invitations from your destination country or other
- Insurance Information: Information from
an insurance company which we have investigated to ensure that you will
be adequately covered for your trip, plus necessary
forms and quotation. (You can, of course, take out insurance with any company of your
choice. However, we do insist that you take out insurance and
that it is adequate. If in doubt, please do not hesitate to
ask us as many questions as you want to - we are always there
to help you!)
- Your Placement Book:
Contains lots of necessary information and advice about your placement,
including in-country contact details and telephone numbers. There is
also information on medical matters and inoculations, insurance, safety,
currencies and travellers cheques, communications and mobile phones, and
much more. , , , travel information, lots of information about the country you have
chosen, medical matters, address and telephone numbers of our organisation in your host country, and so forth.
- Your Project Book: Contains
information about the specific project you'll be doing.
- Your Country Book: Contains
lots of information about your destination country
- A Teaching Guide booklet to assist you in lesson
preparation (if you're doing a Teaching project).
- Your Safety Book: Safety is
vitally important, so Travellers has put together a book of common-sense
safety rules to help ensure that your travelling is as hassle-free and
risk-free as possible, not only during the time of your placement, but
also when you go onward on any leisure travel once your project is
- Various Manuals that may be
applicable to your program (such as Sports Coaching Manuals)
- Plus any other additional
information which will be useful to you during your placement or
travelling, or when planning and preparing for your trip.
If we cannot place you in the
country of your choice, we will suggest another program which we think
you. However, if you are not satisfied with our suggestion, WE
WILL RETURN ALL THE MONEY YOU HAVE SENT US.
wish to amend or cancel your placement, we must be notified in writing and,
unfortunately, charges for these are unavoidable. Amendment charges can
range from £30 to £95, plus any amount we may be charged by third parties.
The charge for cancellation will depend on how far in advance of your
originally preferred departure date you have notified us in writing, and are
Notice of 3 months or more - £90
Notice of 2-3 months - One-third of total cost.
Notice of 3 weeks to 2 months - Two thirds of total cost.
Notice of 21 days or less - the cancellation charge is 100%, and I am afraid we cannot make any refund.
Please note that payment of any
outstanding balance is due three months before your departure date.
prices are valid for departures within 6 months of booking. For projects
starting later, price fluctuations may apply owing to circumstances beyond
our control, such as significant changes in oil or fuel prices, exchange
rates, etc. Please note that you will be re-invoiced 6 months prior to
actual departure in this instance.
OPTIONAL ADD-ONS: BOOKING AND
Add-On Activities are provided by third parties and are not
officially part of the Travellers programme. You are therefore responsible
for your own safety and arrangements on and/or relating to the activity.
Travellers Worldwide is not responsible for any changes, cancelation or
running of Add-On Activities. Due to the 'no-refund policy' imposed on us by
the operators, we need full payment before we are able to confirm you on the
activity. Please also note that because of the operators' policies, Add-On
Activities are non-refundable in the event of cancellation for any reason,
whether by you or by us.
Due to popularity of Add-Ons generally, we
recommend that you book well in advance to avoid disappointment. Any prices
quoted on this site are subject to change without notification. All prices
are quoted on a 'from' basis and are subject to availability. All bookings
made are subject to fulfilling the payment and eligibility requirements of
the activity - failure to do so may result in a reservation being cancelled.
We do not store credit card details nor do we share customer details
with any external third parties.
You will need to buy your own
visas (visa application forms and details on how to obtain your visa will be
sent to you).
CRIMINAL RECORDS BUREAU CHECKS
Travellers Worldwide works with over 300
projects throughout the world. In many of the projects in which we
work, volunteers are often placed into positions of trust; whether
it’s volunteering as a teacher, coach, carer, nurse, researcher, and
so on. We will, therefore, ask you to apply for a Criminal Records
Check (CRB) if you fall into the category below:
We'll make the process very easy for you and we provide you with a guide
and the necessary links to the relevant sources.
INSURANCES, CONTINUITY OF PLACEMENT AND FREE TIME:
To do any Travellers Project, it is a requirement that you take out travel insurance. Taking out insurance is your responsibility, so it is up to you to check that the cover you have is adequate and suitable the types of activities that you may take part in.
Continuity of Placement and Free Time: The placement start and completion with Travellers Worldwide is defined by the dates provided by the Programme Itinerary which you'll receive during the processing of your placement. The commencement of your placement starts on arrival at our arranged designated meeting spot. The continuity of this placement is defined in the Project Description which outlines the planned schedule. Unless specified in the Project Description, all placements allow free time, also known as down time and personal time. Examples of free time might include weekends and evenings when you may have time to do your own activities, like sightseeing or other social activates, etc. This time is outside our jurisdiction.
It is therefore, compulsory that you make adequate insurance provision for the entire duration of your placement and travels. If you have any questions or need any other information on this, please contact your Project Coordinator.
an acceptable standard of dress, it is mandatory for volunteers on certain
projects (usually conservation or teaching projects) to have a Travellers T-shirt and
to wear it while you are working.
For projects where
T-shirts are required, you will be sent one T-shirt FREE OF CHARGE.
Additional T-shirts can be ordered on request - an order form
will be sent to you once you have applied to join our program. The cost is £9.95 per
Where you receive a free
T-shirt, this means that it is mandatory for you to wear it on your
project, although on some projects you may not be required to wear it all
the time - it depends on the project management.
WHAT YOU NEED
Please keep in mind that you are going to foreign shores where the way of
life is different to your own. There may be times when you find
yourself frustrated over the way things are done or how people think - but
remember that it is the differences between us that make life interesting!
The three things you need most of all when travelling in any foreign
country are ...
- A sense of humour, and
- A spirit of adventure.
- Adaptability and patience.
FULL TERMS & CONDITIONS:
We strongly advise that you read our full Terms & Conditions, which you can
Please note that Travellers is
not an employment agency
We are also not a travel
agency and we can't control timetables and schedules
of airlines, trains, etc. (unfortunately!) - although we wish we could! So
please take heed of the section entitled What
you Need above!
Our managers and organisers
overseas will do everything they can to help you with additional things
like sightseeing and suggesting places to eat and shop and tourist
attractions to visit.
UPDATED 28-4-2009, 7/10/2015, 13/04/2016
A voluntary placement in a foreign and
often exotic country is something you'll appreciate for the rest of
your life - you will certainly never forget it!
On this page:
If you have any questions,
– where do I start?? I have just had the most amazing experience of my
life, the only bad part was that it had to come to an end."
To read about the extensive
Support & Backup we
provide in our countries,
please click here.